Skilled Support Staff

Expert Help Desk service from JDL centralizes your tech support remotely and seamlessly, with our in-house experts serving as trusted advisors to your employees when they experience IT problems.

Our engineers speak in easy to understand language and have the experience and tools to resolve your tech issue as quickly.

Skilled Support Staff

Expert Help Desk service from JDL centralizes your tech support remotely and seamlessly, with our in-house experts serving as trusted advisors to your employees when they experience IT problems.

Our engineers speak in easy to understand language and have the experience and tools to resolve your tech issue as quickly.

JDL Support Advantages

With JDL Managed Support you’ll enjoy these benefits almost immediately:

  • Quick resolution of user incidents
  • Permanent solutions to recurring problems
  • White glove end-user experience
  • Ability to remain focused on core business initiatives and objectives
  • Increased productivity and smarter use of in-house IT resources
  • Access to JDL’s extensive technical knowledge base

That’s just the beginning of what JDL can do to help you get your IT under control. Other offerings in our Managed Services catalog include asset management, endpoint & network security, and patch management services, to name a few.

Trusted Tech Support

For over 30 years JDL Technologies has been a leader in providing IT support across all brands and devices. We serve 100’s of small & medium size businesses, nonprofit organizations, and educational institutes with highly rated 24/7 help desk support.

Contact us if you’d like to learn more about our 24/7 Help Desk services.

Looking for Support?

Non-Managed Client Support

Non-managed services clients click above to request general IT support.

Managed Client Support

For managed services client, click for our Support Portal or call 954-334-0665 to get assistance.

Medisoft Support Payment

Please click above to make a one-time or recurring payment for products and services.

Superb Client Feedback

JDL Support is a powerhouse with an excellent customer satisfaction rate that serves a wide range of clients regionally, nationally, and globally. Clients choose us for our technical expertise and stay with us for our superior customer service. See what they have to say below.

Testimonials

Three years ago Zumba engaged JDL Technologies to manage our IT infrastructure as part of the JDL Tech managed IT program. This has freed up our in-house staff to be highly efficient and responsive to the business needs of the corporation. As an expert, experienced technology partner, JDL Technologies enables us to optimize our IT infrastructure and capabilities without having to add in-house resources. I would recommend JDL Tech managed IT services to anyone looking for the same benefits.

Zumba Fitness , Florida

JDL Tech conducted a Network Security Assessment, prioritized their findings, and offered remediation recommendations for each finding. We were impressed with the comprehensiveness and professionalism of the report and process, which led us to sign an agreement to have JDL manage our IT services. I am extremely pleased with the work, professionalism and exceptional service received from JDL—and, more importantly, from all of their employees. The choice to switch to JDL Technologies has proven to be the best IT decision for ARCA!

ARCA Capital Investments, Miami, Florida