Unified Communication Packages

Selecting the right UC package for your organization is very important. Too little and you can’t reach peak performance; too much and you are unnecessarily overspending. We have designed three custom Unified Communications packages that will fit almost any size business in any industry. Can’t find exactly what you need? No problem! We also have add-on options that will enhance your UC package and make it the perfect fit for your business.

Click here to download a PDF of our price sheet.

  
Microsoft Suite
  
Email & Messaging
Phone Solution Calling from Anywhere, on Any Device 3000 Minutes* Call transfers Multilevel Auto Attendants Call Queues Call Reports Call Recording
Video Conferencing Up to 3000 Conference Attendees Audio & Video Calls Screen Sharing Schedule Meetings Record Meetings Dial In Numbers
  
File Storage Unlimited Storage Custom Syncing Custom Branding
Shared Calendars Shared calendars and easy to create meeting invites for audio and video calls.
Document Co-Editing Word Excel PowerPoint
Workflows Feedback Workflows Approval Workflows
Electronic Signatures Request & Send Electronic Signatures HIPAA Compliance Custom Workflows
  
MFA Multi-Factor Authentication
Antivirus & Spam Antivirus Protection Spam Filtering Imposter Email Protection Content Filtering Outbound Filtering
Data Loss Prevention URL Defense Attachment Defense
Email Encryption
Email Continuity Sync & Recover Email Continuity Email Archiving
  
Help Desk Includes email, phone, and web portal support options.
Essentials
$ 99
Per User, Per Month
Microsoft Suite
365 Business Basic
Email & Messaging
Phone Solution Calling from Anywhere, on Any Device 3000 Minutes* Call transfers Multilevel Auto Attendants Call Queues Call Reports Call Recording
Video Conferencing Up to 3000 Conference Attendees Audio & Video Calls Screen Sharing Schedule Meetings Record Meetings Dial In Numbers
File Storage Unlimited Storage Custom Syncing Custom Branding
Unlimited
Shared Calendars Shared calendars and easy to create meeting invites for audio and video calls.
Document Co-Editing Word Excel PowerPoint
Workflows Feedback Workflows Approval Workflows
Electronic Signatures Request & Send Electronic Signatures HIPAA Compliance Custom Workflows
MFA Multi-Factor Authentication
Antivirus & Spam Antivirus Protection Spam Filtering Imposter Email Protection Content Filtering Outbound Filtering
Data Loss Prevention URL Defense Attachment Defense
Email Encryption
Email Continuity Sync & Recover Email Continuity Email Archiving
  
Help Desk Includes email, phone, and web portal support options.
Business Hours (7am to 6pm EST)
Standard
$ 109
Per User, Per Month
Deal
Microsoft Suite
365 Business Standard
Email & Messaging
Phone Solution Calling from Anywhere, on Any Device 3000 Minutes* Call transfers Multilevel Auto Attendants Call Queues Call Reports Call Recording
Video Conferencing Up to 3000 Conference Attendees Audio & Video Calls Screen Sharing Schedule Meetings Record Meetings Dial In Numbers
File Storage Unlimited Storage Custom Syncing Custom Branding
Unlimited
Shared Calendars Shared calendars and easy to create meeting invites for audio and video calls.
Document Co-Editing Word Excel PowerPoint
Workflows Feedback Workflows Approval Workflows
Electronic Signatures Request & Send Electronic Signatures HIPAA Compliance Custom Workflows
MFA Multi-Factor Authentication
Antivirus & Spam Antivirus Protection Spam Filtering Imposter Email Protection Content Filtering Outbound Filtering
Data Loss Prevention URL Defense Attachment Defense
Email Encryption
Email Continuity Sync & Recover Email Continuity Email Archiving
  
Help Desk Includes email, phone, and web portal support options.
24/7/365 Support
Premium
$ 149
Per User, Per Month
Microsoft Suite
Office E3
Email & Messaging
Phone Solution Calling from Anywhere, on Any Device 3000 Minutes* Call transfers Multilevel Auto Attendants Call Queues Call Reports Call Recording
Video Conferencing Up to 3000 Conference Attendees Audio & Video Calls Screen Sharing Schedule Meetings Record Meetings Dial In Numbers
File Storage Unlimited Storage Custom Syncing Custom Branding
Unlimited
Shared Calendars Shared calendars and easy to create meeting invites for audio and video calls.
Document Co-Editing Word Excel PowerPoint
Workflows Feedback Workflows Approval Workflows
Electronic Signatures Request & Send Electronic Signatures HIPAA Compliance Custom Workflows
MFA Multi-Factor Authentication
Antivirus & Spam Antivirus Protection Spam Filtering Imposter Email Protection Content Filtering Outbound Filtering
Data Loss Prevention URL Defense Attachment Defense
Email Encryption
Email Continuity Sync & Recover Email Continuity Email Archiving
  
Help Desk Includes email, phone, and web portal support options.
24/7/365 Support

Are you ready to bring your organization to the next level with unified communications? Contact JDL Technologies today and let us help you pick the perfect UC package and set up your new communications and collaboration solution.

SD-WAN Add-On

Your new Unified Communications solution is only as strong as your internet connection. When your communications and collaboration take place in the cloud, your flow of digital traffic – whether voice, video, or data files – can be a real mess if it isn’t managed by a load balancing device.

When you combine an SD-WAN package from Ecessa with a backup internet service provider (ISP), you get a network that is almost never down. This means you don’t have to worry about derailed employees and lost revenue due to internet outages. Additionally, with rules in place to prioritize traffic, there will be virtually no more dropped or jittery virtual meetings, slow uploads & downloads, or lagging cloud-based software.

Click here to learn more about SD-WAN and how it could benefit your organization’s Unified Communications.

Is SD-WAN right for my organization?

While every company can benefit in some way by adding SD-WAN to their Unified Communications, it is most relevant for industries where most employees are working from an office – like healthcare and manufacturing.

Contact JDL Technologies today for more information about this add-on and to see if it would be right for your organization.

3CX Add-On

3CX is a Voice over IP (VoIP) phone system that has the power to integrate calls with video conferencing, live chat, business text, Facebook messaging, employee statuses, and more. All the 3CX collaboration tools are included as part of this cloud-based phone solution.

A 3CX system is best for clients who have large offices, call centers, or simply make a large number of concurrent phone calls. Use it to:

  • Work remotely – Use 3CX from anywhere and on any device. You can manage calls while on the go, in the office, working from home, and more.
  • See the status of colleagues – You will know if a colleague is available for a call or if someone should be sent to their voicemail. This saves time for you and headaches for your customers.
  • Voicemail without a phone – Voicemails can be received on mobile devices, desktop phones, computers, and even in your email inbox. Never miss an important message again.
  • Live Chat, FB, and Business Texting – Chat with website visitors in real-time! Using 3CX’s Facebook integration and text messages for business features, users can manage all messaging channels directly from the 3CX console.

Contact JDL Technologies today for more information about this add-on and to see if it would be right for your organization.

Productivity

Microsoft 365 is a productivity cloud designed to help achieve what matters, in our work and life, with best-in-class Office apps, intelligent cloud services, and advanced security. You might remember the name Office 365. Microsoft changed the name to be more reflective of the range of features and benefits in these subscriptions.

Microsoft 365 Business Basic

This package is for businesses that need easy remote solutions, secure cloud storage, and Office Online. Includes web and mobile versions of Teams, Word, Excel, and PowerPoint (desktop versions not included).

Microsoft 365 Business Standard

This package is best for businesses that need full remote work and collaboration tools, secure cloud storage, business email, and premium Office applications across devices. Includes Teams, Outlook, Word, Excel, PowerPoint for web, mobile, and computer. Also includes Publisher and Access for computer only.

Microsoft Office 365 E3

This package is best for businesses that need full remote work and collaboration tools, secure cloud storage, business email, premium Office applications across devices, advanced compliance features, and full IT power. Includes Teams, Outlook, Word, Excel, PowerPoint for web, mobile, and computer. Also includes Publisher, Access, and OneNote for computer only.

Contact JDL Technologies today for more information.

Productivity

Microsoft 365 is a productivity cloud designed to help achieve what matters, in our work and life, with best-in-class Office apps, intelligent cloud services, and advanced security. You might remember the name Office 365. Microsoft changed the name to be more reflective of the range of features and benefits in these subscriptions.

Microsoft 365 Business Basic

This package is for businesses that need easy remote solutions, secure cloud storage, and Office Online. Includes web and mobile versions of Teams, Word, Excel, and PowerPoint (desktop versions not included).

Microsoft 365 Business Standard

This package is best for businesses that need full remote work and collaboration tools, secure cloud storage, business email, and premium Office applications across devices. Includes Teams, Outlook, Word, Excel, PowerPoint for web, mobile, and computer. Also includes Publisher and Access for computer only.

Microsoft Office 365 E3

This package is best for businesses that need full remote work and collaboration tools, secure cloud storage, business email, premium Office applications across devices, advanced compliance features, and full IT power. Includes Teams, Outlook, Word, Excel, PowerPoint for web, mobile, and computer. Also includes Publisher, Access, and OneNote for computer only.

Contact JDL Technologies today for more information.

Communications

According to Debra Hamilton, author of  “Top Ten Email Blunders that Cost Companies Money,” poor communication within companies with 100 employees or fewer results in an average annual loss of $420,000. For companies with over 100,000 employees, another report put that figure as high as $62.4 million per year. That’s a staggering loss in revenue and productivity that can be avoided by implementing communication best practices and Unified Communication technology.

Unified communications can integrate email, messaging, chat, phone, and video conferencing to not only make communications easier, but more effective and productive. You can see your coworker's statuses and choose the perfect form of communication at the moment. Schedule video, phone, and in-person meetings with ease from almost any application. Never miss a phone call again with unified calling on all of your work (and even personal) devices.

Contact JDL Technologies today for more information.

Communications

According to Debra Hamilton, author of  “Top Ten Email Blunders that Cost Companies Money,” poor communication within companies with 100 employees or fewer results in an average annual loss of $420,000. For companies with over 100,000 employees, another report put that figure as high as $62.4 million per year. That’s a staggering loss in revenue and productivity that can be avoided by implementing communication best practices and Unified Communication technology.

Unified communications can integrate email, messaging, chat, phone, and video conferencing to not only make communications easier, but more effective and productive. You can see your coworker's statuses and choose the perfect form of communication at the moment. Schedule video, phone, and in-person meetings with ease from almost any application. Never miss a phone call again with unified calling on all of your work (and even personal) devices.

Contact JDL Technologies today for more information.

Collaboration

New technologies offer a variety of communication options to support proper collaboration but finding the best options for your organization might present a problem. What type of phone system should you have? How should your employees share information? What if your staff need to work together on documents without being in the same room? Once you have all the right tech, who will manage and keep it running smoothly?

With a unified communications solution from JDL Technologies, you will have access to cloud storage with custom syncing, file sharing, synced calendars, and employee statuses. On our more advanced packages, you can even co-edit Office documents, create workflows, and manage your own electronic signatures with ease.

Say goodbye to chasing people around for help, ideas, meetings, and signatures. All of your processes will be streamlined to make more collaboration and less frustration.

Contact JDL Technologies today for more information.

Collaboration

New technologies offer a variety of communication options to support proper collaboration but finding the best options for your organization might present a problem. What type of phone system should you have? How should your employees share information? What if your staff need to work together on documents without being in the same room? Once you have all the right tech, who will manage and keep it running smoothly?

With a unified communications solution from JDL Technologies, you will have access to cloud storage with custom syncing, file sharing, synced calendars, and employee statuses. On our more advanced packages, you can even co-edit Office documents, create workflows, and manage your own electronic signatures with ease.

Say goodbye to chasing people around for help, ideas, meetings, and signatures. All of your processes will be streamlined to make more collaboration and less frustration.

Contact JDL Technologies today for more information.

Cybersecurity

Cyberattacks are deliberately malicious attempts by a person or group to breach an organization's IT network. In most cases, attackers are looking to somehow benefit from the disruption they are causing to your network. Sometimes these benefits are financial and other times they are to collect information, but no matter what the reason, it can cause lasting impacts on an otherwise successful organization.

While cyberattacks can come in many forms, some of the most common are malware and phishing. While many organizations use things like virus protection software on their computers and servers, this just simply isn’t enough. Isn’t it time to make sure your organization is protected?

With a unified communications package from JDL Technologies, you will get the protection and peace of mind you need to keep your business running. All of our packages come with multi-factor authentication, antivirus and spam protection, and data loss prevention. Our larger packages can also include email encryption and continuity.

Contact JDL Technologies today for more information.

Cybersecurity

Cyberattacks are deliberately malicious attempts by a person or group to breach an organization's IT network. In most cases, attackers are looking to somehow benefit from the disruption they are causing to your network. Sometimes these benefits are financial and other times they are to collect information, but no matter what the reason, it can cause lasting impacts on an otherwise successful organization.

While cyberattacks can come in many forms, some of the most common are malware and phishing. While many organizations use things like virus protection software on their computers and servers, this just simply isn’t enough. Isn’t it time to make sure your organization is protected?

With a unified communications package from JDL Technologies, you will get the protection and peace of mind you need to keep your business running. All of our packages come with multi-factor authentication, antivirus and spam protection, and data loss prevention. Our larger packages can also include email encryption and continuity.

Contact JDL Technologies today for more information.

Support

Email, password, virus, or hardware issues… How often have you wished you could call someone to resolve these issues so you can get back to work. Don’t worry, you’re not alone. Many companies have reached out to JDL to help alleviate their constant pull of conflicting priorities. Our best in class Help Desk will manage your IT so you can manage your business.

When you combine unified communications with expert help desk service from JDL technologies, you get amazing security combined with our in-house experts. Our engineers speak in easy to understand language and have the experience and tools to resolve your tech issue as quickly.

No matter which UC package you chose, you will get the support you need to ensure your business runs smoothly.

Contact JDL Technologies today for more information.

Support

Email, password, virus, or hardware issues… How often have you wished you could call someone to resolve these issues so you can get back to work. Don’t worry, you’re not alone. Many companies have reached out to JDL to help alleviate their constant pull of conflicting priorities. Our best in class Help Desk will manage your IT so you can manage your business.

When you combine unified communications with expert help desk service from JDL technologies, you get amazing security combined with our in-house experts. Our engineers speak in easy to understand language and have the experience and tools to resolve your tech issue as quickly.

No matter which UC package you chose, you will get the support you need to ensure your business runs smoothly.

Contact JDL Technologies today for more information.

Testimonials

Three years ago Zumba engaged JDL Technologies to manage our IT infrastructure as part of the JDL Tech managed IT program. This has freed up our in-house staff to be highly efficient and responsive to the business needs of the corporation.  As an expert, experienced technology partner, JDL Technologies enables us to optimize our IT infrastructure and capabilities without having to add in-house resources. I would recommend JDL Tech managed IT services to anyone looking for the same benefits.

Zumba Fitness , Florida

JDL Tech conducted a Network Security Assessment, prioritized their findings, and offered remediation recommendations for each finding. We were impressed with the comprehensiveness and professionalism of the report and process, which led us to sign an agreement to have JDL manage our IT services. I am extremely pleased with the work, professionalism and exceptional service received from JDL—and, more importantly, from all of their employees. The choice to switch to JDL Technologies has proven to be the best IT decision for ARCA!

ARCA Capital Investments, Miami, Florida